Carers Week at The Mall in Luton

Carers Week: Carers Central will be in The Mall, Luton outside H Samuel on the 8th June to answer any questions and provide support for unpaid carers.

Carers Central is here to help the 19,000 unpaid carers in Luton


A trained team of staff and volunteers are available from 10am to 4pm every weekday and every Tuesday evening until 7pm.

Call: 0300 303 0201


Instant help 

Simply click the pink ‘Chat with us’ button below, open 10am to 4pm Monday to Friday.


Please check on our website for the latest news about face-to-face appointments.

A referral from a professional

Referrals can be made into the hub through the partner organisations or professionals like social workers.

Web chat  

Click the ‘chat to us’ at the bottom of every page or the “send us an email” when it’s out of our opening hours.

Web chat is open for instant help from 10am to 4pm weekdays and until 7pm on Tuesday evenings.

See us near you

We provide various activities in the community to support unpaid carers including:

  • Coffee mornings for carers
  • Carers’ events
  • Community events
  • Community engagement e.g. libraries, community halls, shopping centres


Care skills training is free for unpaid carers via the Care Academy run by The Disability Resource Centre.

See the main training page on The Disability Resource Centre for details of all the free workshops, mini-courses and 1-2-1 coaching programmes that are available for free for carers in Luton.

Cares Central can support you with all the training options with regular contact, further information and help you to fill-in training enrollment forms.

Peer support and local community groups

Support groups are very important and can help you feel connected to other people in similar caring roles.

The following groups offer friendly support in Luton:

(all subject to coronavirus regulations)

Disability equipment 

All Local Authorities will offer an Occupational Health Assessment.

This might include installing equipment, minor works, or to facilitate major adaptations to help you remain safe and independent in and around your home.

You may decide that you would like to look at various types of equipment independently.

The Disability Resource Centre has a team of Trusted Assessors who can show you the types of equipment available.

This could include help with bathing, toileting, walking or useful gadgets to make life easier in the home. To make an appointment call 01582 470900 or email

Employment support for carers

It can be difficult to find time in your week to focus on you and your wellbeing. The free support programme available from The Disability Resource Centre for carers could be the starting point you need to help manage your wellbeing, learn new skills and/or gain paid work.

Topics covered:

  • Identify transferable skills and strengths
  • Explore different work options
  • Skills health checks
  • Write a winning CV & excelling in interview
  • Covering letters and emails
  • Volunteering opportunities & self-employment
  • Support in the workplace

Contact us by email

Carers Central has a dedicated email address that is monitored daily by carers:

Social media

We provide a Facebook community group for unpaid carers in Luton and recently launched the Carers Central Facebook page to share news and ideas. We have over 70 members who can post questions and reply to other members’ questions, supporting each other throughout the week.

Call us during office hours on 0300 303 0201

Or email us and we’ll get straight back to you.

We’ve built this service to support unpaid carers across Luton, funded by Luton Council in partnership with NHS Luton Clinical Commissioning Group.

Share this page

We are here to help unpaid carers across Luton

We are open Monday, Wednesday, Thursday & Friday 10am to 4pm, and on Tuesdays from 10am to 7pm.

Call: 0300 303 0201


Instant help 

Simply click the pink ‘Chat with us’ button below, open 10am to 4pm Monday to Friday.

Are you an unpaid carer?

A carer is someone who looks after a relative or friend who, because of age, mental health, physical or other disability, cannot manage at home without help. Even if you receive Carer’s Allowance for your caring role, you are still classed as an unpaid carer.

Read More »

32 ways to improve your wellbeing

There are lots of ways to help improve your overall wellbeing as a carer. Here we have compiled some local organisations and support groups that can help with your wellbeing, as well as some nationally available services, phone apps and useful websites. Total Wellbeing Luton Total Wellbeing in Luton “is a service that supports people

Read More »

Free vaxi taxi service to get vaccinated in Luton

Luton Council are pleased to offer this free taxi service for Luton residents who need transport to get vaccinated The Luton Council COVID-19 website page says “We know that the cost of travel can be a barrier to getting vaccinated. In an effort to improve vaccination uptake among the residents of Luton it is now

Read More »
Skip to content