Help with Transport

Motability – Help with your own vehicle

Using a wheeled walker

Help is available for mobility

If you, or the person you care for, receives the higher rate of the mobility component of Disability Living Allowance or the War Pensioner’s Mobility Supplement you will be able to exchange this payment for a lease car or scooter on the Motability scheme. It is possible to name up to three drivers of a leased Motability car. For more details call 0300 456 4566 or visit the Motability website.

Blue Badge

The Blue Badge Scheme gives people with a disability access to a wide range of free parking spaces, making it easier to park near the places they want to visit.
A Blue Badge is issued to the person with a disability, not to the car. So, as long as they are in the car then their Blue Badge can be used.

It doesn’t matter if they are the driver or a passenger, or if it is their own car or someone else’s.
The person applying for the badge must qualify before it will be issued.
If you, or the person you care for, receive an appropriate mobility benefit or are blind, you will be entitled to a blue badge. If you do not meet these conditions you may still be able to receive a blue badge.

You can apply online for a Blue badge or contact the Parking Shop for more information.

  • e-mail:
  • telephone 01582 547272.

Blue badge holders may also be able to apply for a designated disabled parking bay at their homes. Contact Traffic Engineering on 01582 546276 for more information.

Public Transport – Smartcards

If you are over 60 or have a Blue Badge (or meet Blue Badge criteria) you will be entitled to a Smartcard. This gives holders free bus travel around Luton, Dunstable and Houghton Regis at any time and free off peak (0930—2300) travel on local buses anywhere in England.

Smartcard holders will also receive a discount (approximately 50%) on train travel between Bedford and Elstree & Borehamwood after 10am on weekdays and all day weekends and Bank Holidays.

If the person you care for states they need a companion to travel with, and proof of this is given by a medical practitioner, you will also be entitled to travel for free when accompanying them. For further information about smartcards please contact the Passenger Transport Unit on 01582 547219.

Transport and help at the Mall

For disabled people or the more elderly who are unable to use public transport, Luton Shopmobility provide a transport service to and from the Mall for a small fee. For details please call 01582 738936.