Smart electricity meter showing "70 pence used today"

Stay warm & save money: Your guide to energy support for Luton’s unpaid carers this winter 2024 / 2025

Carers Central and The Disability Resource Centre has compiled a comprehensive guide to energy support resources to help unpaid carers in Luton to navigate the challenges and stay warm this winter:

  • Winter can be a financially stressful time, especially for unpaid carers
  • The rising cost of energy adds an extra burden, but help is available

Financial Assistance & Grants:

 

Winter Fuel Payment: A one-off payment to help older people with winter heating costs. Check your eligibility and claim the payment if you qualify. 

Cold Weather Payment: Payments triggered during periods of exceptionally cold weather to help vulnerable individuals cover heating costs. 

Attendance Allowance: For people of retirement age who need help with daily living. This benefit can help cover extra costs, including energy expenses. 

British Gas Energy Trust: Grants for white goods, regardless of your energy supplier. 

 

Energy Company Hardship Funds:

 

Scottish Power Hardship Fund: Help for Scottish Power customers facing financial difficulties. 

Octopus Energy Octo Assist: Support schemes for Octopus Energy customers, including free electric blankets and payment assistance. 

OVO Energy Extra Support: Assistance for OVO Energy customers facing financial hardship. 

E.ON Next Energy Fund: Debt support and energy-efficient appliances for E.ON Next customers struggling with bills. 

EDF Support Fund: Grants and support for vulnerable EDF customers struggling with energy debt. 

 

General Energy Saving Advice & Support:

 

Simple Energy Advice: Personalised advice on saving energy, accessing grants, and finding the best energy tariffs. A valuable resource for understanding your options and making informed decisions. 

Ofgem: Information on consumer rights, energy company regulations, and available support schemes. Understanding your rights is crucial for navigating the energy market effectively. 

Citizens Advice: Free, confidential advice on a wide range of issues, including energy bills and financial assistance. Practical guidance tailored to your specific circumstances. 

Luton Council: Specific support programs for residents struggling with energy bills. Check their ‘I am a carer’ pages for details on available assistance for carers.

Age UK: Information and advice on staying warm and managing energy costs during winter, specifically for older people and their carers. 

Carers UK: Resources and information on various aspects of caring, including financial assistance and managing during difficult times. 

NHS Winter Health Advice: Tips on staying well during winter, including keeping warm and managing health conditions exacerbated by the cold. 

 

Help from the Carers Central team

Our Carers Support team members, Sally and Levi, are available to provide guidance and assistance for unpaid carers in Luton. Contact them by phone on 0300 303 0201 and email: carerscentral@drcbeds.org.uk

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We are here to help unpaid carers across Luton

Call: 0300 303 0201

Email: carerscentral@drcbeds.org.uk

We are open 9am to 5pm Monday to Friday

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