Who We Are

Carers Central is a completely free and dedicated service available to unpaid carers living or caring for someone in Luton.

We give carers advice, information and help that is derived from our knowledge and experience of working with all the existing local services, Luton GP practices, the Carers Partnership Board in Luton and our additional partners.

Thanks to funding by Luton Council we are able to provide information and practical support to a great number of carers in Luton.


Read the latest newsletter from The Disability Resource Centre:

“We just received this lovely thank you card…

It’s so nice that the hard work of our team is valued so highly.

Read the words of a customer this week, in a card she sent to Stacey, who runs our new “chat and no-contact collect” disability equipment shop:

I am happy to say that on Saturday we enjoyed an hours walk around Houghton Hall Park, with me being pushed around in the ‘new’ wheelchair, that I received from your charity.

My partner heroically pushed me around. Including, at times, some hilariously reckless driving across grass so he could show the bluebells and primroses to me ‘close up’. There was a bit of squealing and a lot of laughter! Oh it was just wonderful to be out together. Sun or rain it wouldn’t have mattered, but oh we had such a lovely time. 

It didn’t even matter that I was in a wheelchair, it turns out, I was still me and he was still him, it was just lovely.

I never thought that I may have to end up adjusting to a life with a wheelchair, albeit hopefully only until the hospitals open back up. But this is where I am and we all have to make the best of this situation. It’s been hard to accept, making these changes. I used to be so independent and active. So when I realised life was heading this way, I had no clue where to start with accessing the type of things I needed. 

Your service has been such a help to me, and it is reassuring to know that should I discover there are other things I need, I now know where to come and who to ask to redirect me and assist, the service you provide in the community is amazing and I thank you again.”

New disability equipment “Chat and collect” service

Since we launched our ‘Chat and no contact collect’ service at our disability equipment shop last week we’ve been able to match many customers with items they have needed. We’ve helped local people with walking aids, commodes, bathing equipment, wheelchairs and dressing aids so far. 

So during the coronavirus crisis instead of visiting our shop you can now chat to us on the phone on 01582 470 900 or via the chat service on our website

Stacey, Chera and Susan are all here to help.

We’ll tell you all about any items you are interested in, send you some photos and talk through the exact specifications, plus the price.

You will be able to pay over the phone and collect from our centre here in Dunstable, with us observing the highest hygiene and social distancing guidelines at all times.

Read full details about this brand new service

Watch Paul demonstrate two products in our shop; a pedal exerciser and a Swedish trolley…

Important information for PAs and employers during the coronavirus crisis

We have just updated our links to the latest government guidance for PAs and individual employers with information on PPE, shielding, Covid-19 testing for PAs, new guidelines for DBS checks, PA recruitment, coronavirus training and many more useful links.

We’ve also been helping many local people find support for shopping, medications,  befriending services, claiming PIP benefits and many more…

Read about the ways we’ve helped vulnerable people during the coronavirus crisis this week: 

– Mrs S hasn’t left her home in 3 months, she’s barely seen the postman. We were able to get her prescriptions delivered as well as find her details for local shops to deliver some essentials.

– Mr G had his tri-walker stolen while he was in hospital, we have used the ‘Chat and no contact collect service’ to talk to him, find a suitable replacement and get a walker to him so he can get around safely.

– Mr K was medically retired and wanted to apply for PIP, so we booked a telephone consultation with one of our expert disability benefits advisors. He has since been able to apply for PIP with all the information and advice he needed to be successful.

– Mr and Mrs L are shielding and they have no family locally. They needed some essentials and wanted someone to talk to. We were able to refer them to a local service to have a befriender call them, as well as deliver them some essential shopping.”

We are here for you

Our full team are all working at home and you can now contact us in many different ways:

– WhatsApp: 07871 744157
– Phone: 01582 470 900
– Facebook Messenger: @TheDisabilityResourceCentre
– Email: info@drcbeds.org.uk
– Text us: 07871 744157
– Chat to us now: On our website just click the pink ‘chat to us’ box at the bottom of every page, open 9am to 5pm, Monday to Friday

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For specific advice about benefits, benefits appeals and all other topics we can arrange dedicated telephone appointments.

Our own website provides up-to-date web links to relevant and trustworthy websites during the crisis, both locally and nationwide.

We have launched a new page of links to the many organisations that can help with finances, jobs, paying bills and more, during the coronavirus crisis.

I’ll be writing to you again with further updates soon. 

We are all here to help you.

Melanie Hawman.

CEO. The Disability Resource Centre.”

When you are shopping online at amazon, please consider clicking our link and helping raise vital funds for our charity, contributed automatically by Amazon, at no extra cost to you.

Thanks very much.

Our Facebook page now has over 1000 followers…

With all the latest updates and news our Facebook page is an increasingly popular place to visit and now has 1011 followers and fans. 

The Disability Resource Centre

Poynters House, Poynters Road, Dunstable LU5 4TP

Phone: 01582 470900

Email: info@drcbeds.org.uk

Website: www.drcbeds.org.uk

Charity Number 1041712


Read our April newsletter for unpaid carers in Luton:

Carers Central is a free service provided by The Disability Resource Centre funded by Luton Council in partnership with NHS Luton Clinical Commissioning Group.

The Disability Resource Centre is a registered charity no. 1041712.

We are sending you this email because you have expressed an interest in our carers support service. We’d appreciate it if you could sign up so that we are sure you want to still hear from us. If you wish to unsubscribe from all communications from The Disability Resource Centre, there is a link at the bottom of this email.

Please sign up to continue hearing from us

Coronavirus Update: We are here to help

Our hard-working team offers a telephone helpline on 0300 303 0201 open Monday to Friday in office hours and on Tuesdays we are open for telephone calls until 7pm. Or send us an email.

During the coronavirus crisis we can help you access reliable health and support information.

We are here with a listening ear too, offering emotional support to unpaid carers in the Luton area.

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Carer support group meetings

Due to the coronavirus situation our in-person carer support group meetings are cancelled until further notice.

We have moved our carer support group meetings to Zoom and our team are here to help and support carers during this period of social isolation. If you would like to participate in a virtual carers meeting using the online Zoom app then please contact Levi or Sally on 0300 303 0201.

You can now contact us in many different ways:

– WhatsApp: 07557 529613
– Phone: 0300 303 0201
– Facebook Messenger: @TheDisabilityResourceCentre
– Email: info@drcbeds.org.uk
– Text us: 07557 529613
– Chat to us now: On our website just click the ‘chat to us’ box at the bottom of every page, open 9am to 5pm, Monday to Friday

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Coronavirus information and advice for carers 

We’ve compiled all the latest and most reliable coronavirus information for carers on our new page that includes help from Carers UK, Age UK, Mencap, Macmillan Cancer Support, The Stroke Association, Carers Trust and more. 

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Helping you to cope

The mental health charity, Mind, have produced two booklets to help you look after yourself when you are caring for a friend or relative. They provide you with information on how to help with anxiety and deal with panic attacks.

How to cope as a carer

Understanding anxiety and panic attacks

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Mindfulness

The NHS has added a couple of useful pages that teaches you to be more mindful. They provide information on the benefits of mindfulness and meditation and how they can be used to help keep you calm and well.

NHS mindfulness page  

NHS mindfulness and stress page

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Registering as a vulnerable person

If you or the person you work for have registered on the GOV.UK website as a vulnerable person and you supplied details that you have difficulty accessing food, your details will be passed to the major supermarkets. They will be in contact with you to discuss a food delivery.

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Carers Allowance 

If your circumstances have changed and you are now providing 35 hours of unpaid care to a family member of friend you may be eligible to claim Carers Allowance.

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Unpaid carers at work during the coronavirus crisis

If you are an unpaid carer and would like to stop working because the person you care for is vulnerable you may need to request flexible working.

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The Disability Resource Centre can help

The Disability Resource Centre’s website has up-to-date web links to relevant and trustworthy websites during the crisis, both locally and nationwide.

And there’s a new page of links to the many organisations that can help with finances, jobs, paying bills and more.

Our Facebook group for unpaid carers in Luton is growing

It’s a valuable place to ask and answer questions for unpaid carers in Luton.

We post plenty of practical information with links, videos, news and more.

Thanks to Luton Council in partnership with NHS Luton Clinical Commissioning Group for funding our service.

Our telephone helpline is open until 7pm every Tuesday for carers

1-2-1 help with all your questions about care for unpaid carers in Luton.

Call 0300 303 0201 for help with any carer-related matter for carers in Luton.

Carers Central is a free service provided by The Disability Resource Centre funded by Luton Council in partnership with NHS Luton Clinical Commissioning Group. The Disability Resource Centre is a registered charity no. 1041712.

The Disability Resource Centre

Poynters House, Poynters Road, Dunstable LU5 4TP

Phone: 01582 470900

Email: info@drcbeds.org.uk

Website: www.drcbeds.org.uk

Charity Number 1041712

 


Read our January Newsletter:

Carers Central is a free service provided by The Disability Resource Centre funded by Luton Council in partnership with NHS Luton Clinical Commissioning Group.

The Disability Resource Centre is a registered charity no. 1041712.

We are sending you this email because you have expressed an interest in our carers support service. We’d appreciate it if you could sign up so that we are sure you want to still hear from us. If you wish to unsubscribe from all communications from The Disability Resource Centre, there is a link at the bottom of this email.

Please sign up to continue hearing from us

Support into Employment for Carers

We know and understand how difficult it can be to find work if you are a carer. You may struggle to find paid employment that fits around your caring commitments. 

If you wish to return to work in some way, but are unsure how to start, then we can help with 1-2-1 support with our employment advisors.

For 2020 if you would like to make a difference to your family’s life just make contact to see how our Support Into Employment programme may be able to help you.

See our website for full details.

Learning Fair for Adult Social Care

Thursday 27th February 2020

10am – 2pm at The Disability Resource Centre

If you are a Personal Assistant (PA) in care, employer or want to find out more about training opportunities in the care sector then you’ll find all the training you need at our Learning Fair.

  • Explore all the free training opportunities
  • Develop your learning plan
  • Complete a free online Personal Assistant (PA) induction course
  • All your training needs in one place, including free workshops and presentations
  • Be the first to sign up to our brand new ‘Introduction to Wellbeing’ online course

See our website for full details

Free workshops for PAs in care

Last chance – Our free workshops for PAs in care and employers ends at the end of February.

Free workshops include:

  • Deaf Awareness
  • Introduction to BSL
  • Moving and Handling
  • *Equality and Diversity
  • *Dementia Awareness
  • *Emergency First Aid
  • *Mental Health Awareness

We have had some great feedback about our free workshops:

“Very happy with the course and trainer, thank you”
“I really enjoyed the course today”
“It was a good lesson and I learnt a lot”
“It was a very relaxed and friendly learning environment”
“It was a good lesson and I learnt lots of things”
“Really informative workshop, thank you”

There are still spaces on workshops in February so please check the calendar for full details.

Our Facebook group for carers in Luton is growing

We recently started a Facebook group for carers in Luton.

It’s already proving to be a valuable place to ask and answer questions for unpaid carers in Luton.

We post plenty of practical information with links, videos, news and more.

When you join the group you be able to ask questions to get some help from other local carers. 

Next Carer Support Group Meeting

Our support group meeting is designed just for carers to share experiences and help in many different ways.

Meet-up with Lorraine and Levi, your carer support workers.
We are here for you throughout the year.

Please feel free to invite other carers that you think may be interested.

The meeting is being held at Luton Central Library, Upper George St, Luton LU1 2NG.

Monday 3rd February from 2pm – 4pm.

We meet every month on the 1st Monday at Luton Central Library and then on the 3rd Monday of the month at The Disability Resource Centre, Poynters House, Poynters Road, Dunstable.

Cost: Free

See what our friendly group says about our meetings and the support we provide:
“You have guided and helped me throughout”.
“You are so knowledgeable and know the system so well”.
“You are great and have helped me out so much”.

Thanks to Luton Council in partnership with NHS Luton Clinical Commissioning Group for funding our service.

Free Wellbeing Course

New course starts in February for Luton residents.

We have just started the first group on this course and now we’re looking for more local people to join the next course that starts in February.

3 hours per week for 6 weeks.

  • Improve your confidence
  • Reduce stress
  • Move closer to your goals

See our website for full details

Our fitness suite class timetable for 2020

Take a look at our class timetable for our fully equipped fitness suite, especially designed for disabled people.

We are open until 7pm every Tuesday for carers

1-2-1 help with all your questions about care for unpaid carers in Luton.

Call 0300 303 0201 and chat to Lorraine and Levi from our brand new Carers Central team. They are ready to help you with any carer-related matter for carers in Luton.

Meet-up with Lorraine and Levi at venues near you 

Your Carer Support Workers will be holding a carers drop-in session every 2nd Tuesday of the month at Luton Central Library from 10am to 12pm in the Well and Wise Room (situated on the ground floor).

Come along and we’ll help you have an understating of the benefits and services you may be entitled to.

•             Carers’ Assessments

•             Carers’ breaks

•             Place to come and talk confidentially

•             Benefits issues like carers allowance, PIP or DLVA

•             Money management

•             Support into employment

•             Applying for blue badges

•             Benefits appeals

Over 100 Stories From Carers Across The UK

Visit our website to read a collection of over 100 stories from carers; on how they care and cope with their caring role.

We collected these stories from across the internet and welcome you to submit your own carer story so we can share with all the carers that visit our website. We will only publish your story with your explicit permission and will change names to protect privacy. Please send your own carer story to us here. Thank you.

‘Looking after someone’ guide

Download the excellent Carers UK ‘Looking after someone’ guide.

This thoughtful guide book is free to download and provides lots of relevant and supportive information and guidance to carers.

Emergency numbers

We have compiled this handy list of emergency number on our Carers Central website

Improvements to our website

Over the last few weeks we have:

– Added a chat function so you can get some help straight away

– Installed a text translation function to the homepage, so you can easily choose the language to use on all our pages

– Added a brand new ‘news’ section

– Included a new ‘Book an appointment’ facility on the homepage

Keep up to date with all our news and events

Don’t forget we are always updating and improving our Carers Central website. So do take a look at www.CarersCentral.org.uk

 

Read all the latest news, free services and more from our charity…

Disability advice

Our disability advice service is confidential, independent and free.

This service provides up-to-date information and advice to people of any age and with any disability, older people, their families, carers, friends and associated professionals.

The advice service is open to everyone, there is no formal referral process and it is free.

Please do ask us a lot of questions. We are all trained and ready to answer.

We can help you with benefits, carers, employment, sport, support groups, training and more.

Please email us to ask us a question, book a one-to-one appointment or call us on 01582 470900.

There’s always something new at our disability equipment shop here in Dunstable

New disability equipment

Take a look at our demonstration kitchen plus a brand new shower/wet room, both with lots of thoughtful features. Please feel free to book an appointment with our highly trained team, at a time to suit you.

We have plenty of new items on display and for sale including a starlift, mobility scooters, manual wheelchairs, kitchen utensils, continence supplies, rollators, riser-recliner seating and more.

A trillion smiles for Amazon

We’ve joined the Amazon Smile program so when you shop at Amazon they’ll automatically donate vital funds for our charity.

If you are already an Amazon customer then please see our website to find out how the scheme will work, it’s as simple as a couple of clicks​.

Regular Events at The Disability Resource Centre

Benefits form-filling workshops on Mondays

The benefits form-filling workshops are designed to help you negotiate your way through the rather in-depth and sometimes confusing benefits claim forms.

Expert help with seating on Thursdays

Every Thursday we offer expert help with choosing the best chair. Our seating specialist is here to advise on getting the correct chair size, support to help maintain the correct posture and pressure care to prevent skin or muscle irritation.

PA drop-in sessions on Friday mornings

Find out what it is like to work as a Personal Assistant in care with a disabled person at our drop-in sessions every Friday.

New – Drop-in employment support sessions

Every Friday from 2pm to 4pm

At our free employment support drop-in our work coaches will be available to help you 1-2-1 with looking for work.

Support Groups

Carers Support group

We hold meet-ups twice every month for carers in the Luton area. Join Lorraine and Levi for informative question and answer sessions.

Check our events calendar for full details.

Physical Health and Emotional Wellbeing (PHEW) Support Group

Get support from people with real life experience of managing their own health, and/or caring for our loved ones who have health conditions.

Carers Eating Disorder Association (CEDA)

If you care for someone with an eating disorder, this support group could help you. The support group holds a monthly meet-up to share experiences, offer help and provide lots of sympathetic support. Please see the CEDA support group on Facebook.

Fibromyalgia Support Group

Come along to the Fibromyalgia support group meetings on the first Tuesday of every month. Check the support group’s popular Facebook page for updates and useful information.

Friday Art Support Group

Enjoy a couple of hours of creating art. You can learn new techniques, share your own skills and find a new way to relax.

Donate

Please consider donating to our charity. The Disability Resource Centre is a charity and needs your support so we can continue our vital services.

Carers Central is a free service provided by The Disability Resource Centre funded by Luton Council in partnership with NHS Luton Clinical Commissioning Group. The Disability Resource Centre is a registered charity no. 1041712.

The Disability Resource Centre

Poynters House, Poynters Road, Dunstable LU5 4TP

Phone: 01582 470900

Email: information@drcbeds.org.uk

Website: www.drcbeds.org.uk

Charity Number 1041712

 

 

Take a look at the September edition of the Carers Central newsletter:

Carers Central is a free service provided by The Disability Resource Centre funded by Luton Council in partnership with NHS Luton Clinical Commissioning Group. The Disability Resource Centre is a registered charity no. 1041712.

Welcome to the Carers Central newsletter

Carer Support Group Meeting

Our support group meeting is designed just for carers to share experiences and help in many different ways.

Meet-up with Lorraine and Levi, your carer support workers.
We are here for you throughout the year.

Please feel free to invite other carers that you think may be interested.

The next meeting is being held on Monday 7th October 2019 at Luton Central Library, Upper George St, Luton LU1 2NG.

From 2pm to 4pm.

We meet every month on the 1st Monday at Luton Central Library and then on the 3rd Monday of the month at The Disability Resource Centre, Poynters House, Poynters Road, Dunstable.

Cost: Free

See what our friendly group says about our meetings and the support we provide:
“You have guided and helped me throughout”.
“You are so knowledgeable and know the system so well”.
“You are great and have helped me out so much”.

Thanks to Luton Council in partnership with NHS Luton Clinical Commissioning Group for funding our service.

We are open until 7pm every Tuesday for carers

1-2-1 help with all your questions about care for unpaid carers in Luton.

Call 0300 303 0201 and chat to Lorraine and Levi from our brand new Carers Central team. They are ready to help you with any carer-related matter for carers in Luton.

Meet-up with Lorraine and Levi at venues near you 

Your Carer Support Workers will be holding a carers drop-in session every 2nd Tuesday of the month at Luton Central Library from 10am to 12pm in the Well and Wise Room (situated on the ground floor).

Come along and we’ll help you have an understating of the benefits and services you may be entitled to.

•             Carers’ Assessments

•             Carers’ breaks

•             Place to come and talk confidentially

•             Benefits issues like carers allowance, PIP or DLVA

•             Money management

•             Support into employment

•             Applying for blue badges

•             Benefits appeals

Our Facebook group for carers in Luton is growing

We recently started a Facebook group for carers in Luton. It’s already proving to be a valuable place to ask and answer questions for unpaid carers in Luton. We post plenty of practical information with links, videos, news and more. When you join the group you be able to ask questions to get some help from other local carers. 

Over 100 Stories From Carers Across The UK

Visit our website to read a collection of over 100 stories from carers; on how they care and cope with their caring role.

We collected these stories from across the internet and welcome you to submit your own carer story so we can share with all the carers that visit our website. We will only publish your story with your explicit permission and will change names to protect privacy. Please send your own carer story to us here. Thank you.

‘Looking after someone’ guide

Download the excellent Carers UK ‘Looking after someone’ guide.

This thoughtful guide book is free to download and provides lots of relevant and supportive information and guidance to carers.

Emergency numbers

We have compiled this handy list of emergency number on our Carers Central website

Improvements to our website

Over the last few weeks we have:

– Added a chat function so you can get some help straight away

– Installed a text translation function to the homepage, so you can easily choose the language to use on all our pages

– Added a brand new ‘news’ section

– Included a new ‘Book an appointment’ facility on the homepage

Keep up to date with all our news and events

Don’t forget we are always updating and improving our Carers Central website. So do take a look at www.CarersCentral.org.uk

 

Read all the latest news, free services and more from our charity…

Fitness suite session times

Check the days and times for all the sessions in our fitness suite, which is especially designed for disabled people.

Disability advice

Our disability advice service is confidential, independent and free.

This service provides up-to-date information and advice to people of any age and with any disability, older people, their families, carers, friends and associated professionals.

The advice service is open to everyone, there is no formal referral process and it is free.

Please do ask us a lot of questions. We are all trained and ready to answer.

We can help you with benefits, carers, employment, sport, support groups, training and more.

Please email us to ask us a question, book a one-to-one appointment or call us on 01582 470900.

There’s always something new at our disability equipment shop here in Dunstable

New disability equipment

Take a look at our demonstration kitchen plus a brand new shower/wet room, both with lots of thoughtful features. Please feel free to book an appointment with our highly trained team, at a time to suit you.

We have plenty of new items on display and for sale including a starlift, mobility scooters, manual wheelchairs, kitchen utensils, continence supplies, rollators, riser-recliner seating and more.

A trillion smiles for Amazon

We’ve joined the Amazon Smile program so when you shop at Amazon they’ll automatically donate vital funds for our charity.

If you are already an Amazon customer then please see our website to find out how the scheme will work, it’s as simple as a couple of clicks​.

Regular Events at The Disability Resource Centre

Benefits form-filling workshops on Mondays

The benefits form-filling workshops are designed to help you negotiate your way through the rather in-depth and sometimes confusing benefits claim forms.

Expert help with seating on Thursdays

Every Thursday we offer expert help with choosing the best chair. Our seating specialist is here to advise on getting the correct chair size, support to help maintain the correct posture and pressure care to prevent skin or muscle irritation.

PA drop-in sessions on Friday mornings

Find out what it is like to work as a Personal Assistant in care with a disabled person at our drop-in sessions every Friday.

Over 60’s coffee morning every Thursday

Come along to our weekly free social event for older people.
The popular social, informative and interactive regular event includes taster exercise sessions, an art & craft club, free
refreshments, regular free advice sessions and guest speakers.

New – Drop-in employment support sessions

Every Friday from 2pm to 4pm

At our free employment support drop-in our work coaches, Sharon and Shyrus will be available to help you 1-2-1 with looking for work.

Support Groups

Carers Support group

We hold meet-ups twice every month for carers in the Luton area. Join Lorraine and Levi for informative question and answer sessions.

Check our events calendar for full details.

Physical Health and Emotional Wellbeing (PHEW) Support Group

Get support from people with real life experience of managing their own health, and/or caring for our loved ones who have health conditions.

Addictive Behaviour Support Group

There is help for you every Monday here at The Disability Resource Centre from 4pm to 5pm, supporting people to tackle their addictive behaviours. Our group leader, John, started this new support group, volunteering his time as part of the SMART recovery programme. 

Carers Eating Disorder Association (CEDA)

If you care for someone with an eating disorder, this support group could help you. The support group holds a monthly meet-up to share experiences, offer help and provide lots of sympathetic support. Please see the CEDA support group on Facebook.

Fibromyalgia Support Group

Come along to the Fibromyalgia support group meetings on the first Tuesday of every month. Check the support group’s popular Facebook page for updates and useful information.

Friday Art Support Group

Enjoy a couple of hours of creating art. You can learn new techniques, share your own skills and find a new way to relax.

Donate

Please consider donating to our charity. The Disability Resource Centre is a charity and needs your support so we can continue our vital services.

Carers Central is a free service provided by The Disability Resource Centre funded by Luton Council in partnership with NHS Luton Clinical Commissioning Group. The Disability Resource Centre is a registered charity no. 1041712.

The Disability Resource Centre

Poynters House, Poynters Road, Dunstable LU5 4TP

Phone: 01582 470900

Email: information@drcbeds.org.uk

Website: www.drcbeds.org.uk

Charity Number 1041712