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Your guide to the “I am a Carer” Service from Luton Council

Luton Council recognises the vital role unpaid carers play and offers dedicated support through the “I am a Carer” service and our own Carers Central. These resources provide information, advice, and practical assistance to help unpaid carers navigate their caring journey and maintain their own wellbeing.

Who is a carer?

A carer is anyone who provides unpaid support to a family member, friend, or neighbour who couldn’t manage without their help. This could be due to illness, disability, a mental health condition, substance misuse, or simply the effects of ageing. Even if you don’t consider yourself a carer, you may still be eligible for support.

The “I am a Carer” service provides a wealth of information including:

How to get support from Luton Council

Luton Council makes it easy for carers to access the support you need.

Here’s how to get started:

How to tell if you are a carer: Many people don’t identify themselves as carers. This section helps you determine if you fit the definition and are eligible for support.
Getting a Carer’s Assessment: A carer’s assessment is a crucial step in accessing personalised support. This section explains the assessment process and how it can benefit you.
Online Carer’s Assessment: For added convenience, you can complete your carer’s assessment online. This section provides details on how to access the online assessment form.

I am a Carer – Your Comprehensive Support Service

The “I am a Carer” service is your online gateway to a wide range of support services offered by Luton Council. It provides information and guidance on various aspects of caring, including:

  • Financial Support: Information on benefits and allowances available to carers, including Carer’s Allowance
  • Respite Care: Options for taking breaks from your caring responsibilities, including day care, sitting services, and short breaks in residential homes
  • Legal Rights: Guidance on your rights as a carer, including employment rights and the right to request flexible working arrangements
  • Support for the Person You Care For: Information on accessing care and support services for the person you look after
  • Transport and Concessions: Details on bus passes, parking permits, and other local concessions available to carers
  • Health and Wellbeing: Resources and support to help you maintain your physical and mental wellbeing
  • Adult Learning: Opportunities to access training and education courses
  • Safeguarding: Information on safeguarding vulnerable adults
  • Young Carers: Specific support and resources for young carers

To explore the full range of support available, visit the “I am a Carer” website.

Carers Central – Your Local Luton Carers Support Service

Carers Central, provided by The Disability Resource Centre and funded by Luton Council, offers additional local support to unpaid carers. We provide a space for carers to connect, share experiences, and access practical advice.

Contact Carers Central to speak with their dedicated Carer Support Workers, Sally and Levi:

Opening hours: 9am to 5pm, Monday to Friday
Phone: 0300 303 0201
Email: carerscentral@drcbeds.org.uk

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We are here to help unpaid carers across Luton

Call: 0300 303 0201

Email: carerscentral@drcbeds.org.uk

We are open 9am to 5pm Monday to Friday

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