Carers Sitting Service Survey

Luton Council is starting a comprehensive review and redesign of the Carers Sitting Service. If you are a carer within the borough of Luton, specifically those who are in receipt of the sitting service, please complete this survey to help Luton Council redesign the new sitting service. The survey is completely anonymous; e-mail or contact details are not collected.

Start the survey

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Your guide to the “I am a Carer” Service from Luton Council

Luton Council recognises the vital role unpaid carers play and offers dedicated support through the “I am a Carer” service and our own Carers Central. These resources provide information, advice, and practical assistance to help unpaid carers navigate their caring journey and maintain their own wellbeing.

Who is a carer?

A carer is anyone who provides unpaid support to a family member, friend, or neighbour who couldn’t manage without their help. This could be due to illness, disability, a mental health condition, substance misuse, or simply the effects of ageing. Even if you don’t consider yourself a carer, you may still be eligible for support.

The “I am a Carer” service provides a wealth of information including:

How to get support from Luton Council

Luton Council makes it easy for carers to access the support you need.

Here’s how to get started:

How to tell if you are a carer: Many people don’t identify themselves as carers. This section helps you determine if you fit the definition and are eligible for support.
Getting a Carer’s Assessment: A carer’s assessment is a crucial step in accessing personalised support. This section explains the assessment process and how it can benefit you.
Online Carer’s Assessment: For added convenience, you can complete your carer’s assessment online. This section provides details on how to access the online assessment form.

I am a Carer – Your Comprehensive Support Service

The “I am a Carer” service is your online gateway to a wide range of support services offered by Luton Council. It provides information and guidance on various aspects of caring, including:

  • Financial Support: Information on benefits and allowances available to carers, including Carer’s Allowance
  • Respite Care: Options for taking breaks from your caring responsibilities, including day care, sitting services, and short breaks in residential homes
  • Legal Rights: Guidance on your rights as a carer, including employment rights and the right to request flexible working arrangements
  • Support for the Person You Care For: Information on accessing care and support services for the person you look after
  • Transport and Concessions: Details on bus passes, parking permits, and other local concessions available to carers
  • Health and Wellbeing: Resources and support to help you maintain your physical and mental wellbeing
  • Adult Learning: Opportunities to access training and education courses
  • Safeguarding: Information on safeguarding vulnerable adults
  • Young Carers: Specific support and resources for young carers

To explore the full range of support available, visit the “I am a Carer” website.

Carers Central – Your Local Luton Carers Support Service

Carers Central, provided by The Disability Resource Centre and funded by Luton Council, offers additional local support to unpaid carers. We provide a space for carers to connect, share experiences, and access practical advice.

Contact Carers Central to speak with their dedicated Carer Support Workers, Sally and Levi:

Opening hours: 9am to 5pm, Monday to Friday
Phone: 0300 303 0201
Email: carerscentral@drcbeds.org.uk

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We are here to help unpaid carers across Luton

Call: 0300 303 0201

Email: carerscentral@drcbeds.org.uk

We are open 9am to 5pm Monday to Friday

Sign-up to our free Carers Central newsletter

32 ways to improve your wellbeing

There are lots of ways to help improve your overall wellbeing as a carer. Here we have compiled some local organisations and support groups that can help with your wellbeing, as well as some nationally available services, phone apps and useful websites.

Read More »
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