Coronavirus Update: We are here to help

Our hard-working team offers a telephone helpline on 0300 303 0201 open Monday to Friday in office hours and on Tuesdays we are open for telephone calls until 7pm. Or send us an email.

During the coronavirus crisis we can help you access reliable health and support information, and also put you in contact with NHS services to get medications delivered.

We are here with a listening ear too, offering emotional support to disabled people, people with long term health conditions, carers and families.

Coronavirus crisis

Coronavirus: Useful links for many health conditions

We’re compiling a list of links to charities for many of the health conditions listed in the NHS guide to social distancing. Many conditions are included like asthma, COPD, kidney, heart and liver conditions –  plus many more. Take a look at our page for full details.

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In an emergency we have some phone numbers and links that could help. Please visit our information page.

Practical Support for Carers 

Welcome to the brand new Carers Central service where we are completely dedicated to helping unpaid carers living, or working, in Luton.

Our two Carer Support Workers, Lorraine and Levi, take the service out to different venues across Luton and also arrange visits to carers in their own homes and local venues to suit.

Please call us on 0300 303 0201 or send us an email.

Carers Rights

Check our new guide with 30 ways carers can get the support and information they need to keep healthy: Carers Health and Wellbeing

Latest updates…

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Approximately 9% of the population of Luton have caring responsibilities – that is over 18,000 people of all ages caring for others of all ages.

Luton Council and Luton Clinical Commissioning Group recognise the crucial role that carers play in the lives of those they care for. Luton Council worked with carers, voluntary and statutory sector partners to refresh the strategic plan for carers in the town.

As a result, we have launched a new support service for unpaid Adult Carers in Luton, starting inApril 2019.

Read more about the service to carers here.


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Browse the website

To get help, first browse our website. We have lots of useful information and links to other sources of help.

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Chat to us

Call us on 0300303 0201 or click the ‘chat’ or ‘contact us’ button.

Our trained advisors are here to help you find a solution.

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We provide 1-2-1 help at a time and place to suit you…

For more in-depth issues you can speak face-to-face with our carer support workers, Lorraine and Levi. Please phone us to make an appointment or use the form on our ‘Contact Us’ page below and we’ll arrange a time to talk.

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Join one of our support groups for carers. Chat to people in the same situation as you over a cuppa. Support groups take place monthly at The Disability Resource Centre in Dunstable and at Luton Central Library.

Visit our carer support group page for dates and times.