We are here to help unpaid carers across Luton

We are open Monday, Wednesday, Thursday & Friday 10am to 4pm, and on Tuesdays from 10am to 7pm.

Call us 0300 303 0201 or email us or chat with us

For instant help simply click the pink ‘Chat with us’ button below, open 10am to 4pm, Monday to Friday. We can help you with many questions straight away.

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We provide 1-2-1 help at a time to suit you…

For more in-depth issues you can speak with our carer support workers, Sally and Levi. Please phone us to make an appointment or use the form on our ‘Contact Us’ page and we’ll arrange a time to talk.

Emergency help

If you need help in an emergency then there are many local and national services available

See emergency hotline phone numbers for carers in Luton

Browse the website

To get help, first browse our website. We have lots of useful information and links to other sources of help.

Online carer support group every Monday

Join us online every Monday for 10:30am – 12pm.
If you would like to participate in our online carer support meetings then please contact Levi or Sally on 0300 303 0201.

The meetings are increasingly well attended with carers having a break, a cuppa and a chat with other local carers.

Read more…


We have listed all the ways to help improve your employment prospects as a carer.

Find out about free training and support programmes, career advice, job hunting skills (like CV building and interview skills), skills training, searching for jobs, applying for jobs and local adult education courses.

Read more…

Free wellbeing programme for Luton

This popular programme is helping Luton residents improve their overall wellbeing during the pandemic. Includes 1-2-1 help with building your self-confidence, learning some relaxation techniques and tips to cope with stress and much more…

Read more…

Frequently asked questions

Find out about carer’s assessment, carer’s allowance, blue badges and more in our easy-to-follow guide…

Read more…

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We have compiled some links to useful websites, free tools and support services to help carers claim government benefits.

Read more…

Important coronavirus information for unpaid carers

Please see some useful information and links for the most up to date information during the coronavirus crisis.

Read more…

Improve your mental and physical health

We have compiled over 30 local organisations and support groups that can help with your wellbeing, as well as some nationally available services, phone apps and useful websites.

Read more…

Carers rights

See our collection of useful links to information and resources about carers rights and legal issues.

Read more…


During the coronavirus crisis we can help you access reliable health and support information, and also put you in contact with NHS services to get medications delivered.

We are here with a listening ear too, offering emotional support to disabled people, unpaid carers and families.

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Approximately 9% of the population of Luton have caring responsibilities – that is over 18,000 people of all ages caring for others of all ages.

Luton Council and Luton Clinical Commissioning Group recognise the crucial role that carers play in the lives of those they care for. Luton Council worked with carers, voluntary and statutory sector partners to refresh the strategic plan for carers in the town.

Read more about our service for unpaid carers here.

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