Supporting carers in Luton every week of the year
Carers Central is here to help the 19,000 unpaid carers in Luton
Carers Central is a hub that enables adult carers to have the information, advice and support they need to have a life of their own, alongside their caring roles.
Carers Central is a free service provided by The Disability Resource Centre funded by Luton Council.
Opening hours
We are open 9am to 5pm Monday to Friday.
Call 0300 303 0201
Email: carerscentral@drcbeds.org.uk
Emergency help
If you need help in an emergency then there are many local and national services available
Latest news

Carers Rights Day in Luton 2023
Thursday 23rd November 2023 is Carers Rights Day. Come and see us for help and support outside TK Max in Luton from 10am to 2pm…

Even if you claim Carer’s Allowance you are still an unpaid carer
You could be an unpaid carer and get enhanced support from local services. Read full details about how you qualify as an unpaid carer…

Photos from our recent carers event
Sally Glancy and Levi Habashanti were the hosts of the event, with Sally saying “It was really lovely to see everyone and they all know that we are here to support carers in Luton all year around”. The event was attended by over 40 carers and partners with 17 stands from organisations including East London NHS Foundation Trust, CHUMS Young Carers Service and Total Wellbeing Luton. Read all about the event and see the photos…
New for Luton
Community Central is kindly funded by the Bedfordshire and Luton Community Foundation
Community Central is a 12 month project supporting Luton residents
Come and speak with the friendly Community Central team who are available at community centres in Luton to help you every week with:
- Benefits and money management advice
- Disability advice and support for people with health conditions
- Help with food banks
- Carers support
- Support for your wellbeing and mental health
- Help, advice and free support with employment, volunteering and training
The Carers Central team are busy helping unpaid carers in Luton, every week of the year
Read this small selection of the ways we’ve recently been helping carers in Luton:
We helped a carer get a wheelchair for her dad
We supported a carer to have more control over their caring role and improved communication with mental health services
We helped a carer get a repeat prescription for their cared-for person and to access a local counselling service
We supported a carer to join Yoga classes and they now also attend our weekly carers coffee morning with other local carers
We helped a carer fill in the forms to claim Attendance Allowance and Carers Allowance
We helped a carer set-up a Needs Assessment and Carers Assessment with Luton Council. This was conducted over the phone and they received the specific equipment needed for their cared-for person
We referred a carer to Total Wellbeing Luton for talking therapy. The carer was supported to start online exercise classes. We have started to call this carer every month to check how they are doing, as part of our welfare phone calls to local carers that need regular support
We helped a carer to apply for Attendance Allowance and a Blue Badge. We also supported them with a referral to Luton Council Adult Social Services to conduct a Needs Assessment
We supported a carer to create a wellbeing action plan and have now started weekly welfare calls to the carer, to check their progress and help with any issues
We referred a carer to Age Concern to organise help with house cleaning and to Morrison’s for their Doorstep Delivery service. We also supported the carer to talk to their GP about mental health issues and helped them organise a key safe to be installed and a weekly sitting service to be set-up
We helped a carer to request a risk assessment for their cared-for person and talking therapy support. We then helped them obtain a Carer’s Assessment to look at their own wellbeing needs
Free handbook and newsletters for unpaid carers in Luton

Download your copy of the Luton Carers’ Handbook
We just updated the free Luton Carers’ Handbook. It’s full of important information and useful tips including: Carer’s assessments, respite breaks for carers, benefits and money, employment support, end of life care, information on medications and health conditions, useful local and national contacts plus a handy Frequently Asked Questions (FAQs) and answers section…

Newsletters
Subscribe to our popular newsletter for unpaid carers in Luton. It’s full of practical information and all the latest local events in the area that are free to attend.
Services for unpaid carers at The Disability Resource Centre
Direct Payments support
A Direct Payment is a way that people can access funds (e.g. from their council) to arrange their own care and can continue to live as independently as possible.
The experienced team at The Disability Resource Centre helps hundreds of local people to hire their own personal care assistants. The team will handle all the paperwork that goes with Direct Payments and employing a carer too.
Read full details and book an appointment on The Disability Resource Centre website
Mobility equipment advice
You can hire a wheelchair, get help choosing mobility equipment like scooters, walkers and rollators. Specialist advice on seating and beds is available along with many practical daily living aids and lower priced second-hand equipment.
Book an appointment on The Disability Resource Centre website.
Disability advice service
The disability advice service is confidential, independent and free.
You'll get lots of help with benefits form-filling like Carer's Allowance and PIP, plus plenty of support with accessing many of the free local and national services for unpaid carers.
Book an appointment on The Disability Resource Centre website.
Carers Central is a free service provided by The Disability Resource Centre funded by Luton Council in partnership with NHS Luton Clinical Commissioning Group.